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Customer SuccessCon Denver
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Tuesday
, June 19
12:00pm MDT
Registration Check-in
Foyer
1:00pm MDT
The Customer Success Blueprint: Strategy & Process
PeekaBoo Ballroom
Mikael Blaisdell • Keri Keeling • Ed Powers
2:00pm MDT
Case Study: EMS Software - The Monetization of Customer Success
PeekaBoo Ballroom
Jacob McNulty
2:30pm MDT
Case Study: Cloud Elements - Career Pathing for Customer Success
PeekaBoo Ballroom
Amy Mustoe
3:00pm MDT
The Customer Success Blueprint: People & Technology
PeekaBoo Ballroom
Mikael Blaisdell • Keri Keeling • Paul Piazza
4:00pm MDT
Best Practices: Driving Customer Adoption Through Organizational Alignment
PeekaBoo Ballroom
Michael Harnum
Get the Rest of the Company to Have Your Back: Aligning Customer Success with Customer Experiences Company-Wide
PeekaBoo Ballroom
Steven Bernstein
5:00pm MDT
Reception & Technology Exhibition
Foyer
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Customer SuccessCon Denver
America/Denver
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Denver, CO, USA
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